ISO 21001 provides a common management tool for organizations providing educational products and services capable of meeting the needs and requirements of learners and other stakeholders. It is a stand-alone management system standard that is aligned with other ISO management system standards.

ISO 21001 focuses on the specific interaction between an educational organization, the learner, and other relevant interested parties. It specifies requirements for an Educational Organization Management System (EOMS) when the organization:

• Needs to demonstrate its ability to consistently provide, share and facilitate the construction of knowledge while conforming with applicable statutory and regulatory requirements
• Aims to enhance the satisfaction of learners, other customers and personnel through the effective application of its EOMS, including processes for improvement of the system

In the higher education domain across the globe, the regulatory authorities, accreditation bodies and educational organizations recognize the pivotal role of an accredited ISO 21001 certification. This standard not only contributes to achieving UN Sustainable Development Goals but also strengthens the accreditation requirements, rankings and ratings in higher education.

As a leading educational conformity assessment body, COAE International has enriched a large number of global educational organizations through highly effective audits and certifications that are recognized worldwide.

The COAE International webinar is crafted to deepen the understanding and insight into the ISO 21001 standard. It will explore Authentic Certification, Accreditation, Quality Assurance, and Best Practices tailored to ensure quality education, with a specific focus on the Higher Education Institutions (HEIs). Attendees will gain valuable knowledge to enhance quality standards in educational settings.